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Symptom guide / refrigerator

refrigerator: the water dispenser still works but there is no ice

Roughly four of every ten service visits for this fault end with no part replaced at all, so the ten-minute check has to come before any part number does. Shutoff arm or ice level sensor stuck in the off position: 5 minutes, no part needed [S1] — the first of 3 causes on this page that need no part at all. On a refrigerator the complaint is the water dispenser still works but there is no ice, and it arrives in these words: the water dispenser works but the ice maker does not, it made ice yesterday and nothing today, the ice maker hums or cycles but no ice drops, the ice comes out in one solid block or there is ice but far less than there used to be. Until that check comes back clean, every price below is premature — the completed repairs behind this symptom run $297–$489 [S1], against a replacement from $700.

What the fault looks like

Line drawing, cutaway of an ice maker module inside a freezer: the ice mold with the shutoff arm over it, the ice bin below, the water inlet valve and the water filter at the back, and the evaporator coil beside them. Highlighted part: shutoff arm (shutoff arm or ice level sensor stuck in the off position). Safety information from this page's record: WARNING: Unplug the unit before opening it; CAUTION: Shut off the water supply first.
Fig. REFRIGERATOR - NO ICE

What a technician actually does

frozen fill tube [S1]

medium likelihood moderate no part needed about 60 min

it made ice yesterday and nothing today the water dispenser works but the ice maker does not

The fourth of the source's no-part-replaced group. When the freezer runs slightly colder than it should, or when the tube sits in the path of cold air, water freezes inside the line and plugs it: the maker cycles, nothing arrives, and no part has failed. Thawing it is free and takes hours rather than minutes, and the source's prevention note is to check the freezer setpoint afterwards, because a tube that freezes once will freeze again at the same temperature. Where the tube itself has split, S7's no-ice figure of a $417 median across 241 completed jobs is the honest expectation. S5 prices that same row - frozen fill tube or water line - at a $393 median across 42 completed jobs, the cheapest routine part in its table, and that is the paid version of this fault for the case where the line has to be replaced rather than thawed.

failed water inlet valve [S7]

high likelihood advanced $357–$521 installed about 60 minn=72 completed jobs [S7]

the water dispenser works but the ice maker does not the ice maker hums or cycles but no ice drops

The most frequent part in the source's table and the ordinary answer when the free checks are all clean: the valve opens on command to fill the mold, and a coil or a clogged screen stops it opening even though the dispenser line still flows. This is also the fault behind the opposite symptom the source lists, an ice maker that never stops filling, because a valve stuck open and a sensor that never reports a full bin look the same from the outside. The source's line on it is blunt: the repair is routine. S5's own inlet valve row sits at $417 across 71 completed jobs, within a few dollars of S7's median on a larger set.

S7 publishes medians of completed jobs rather than part-only prices: a water inlet valve comes to $409 with the middle half at $357-521 across 72 repairs

failed ice maker assembly or mold heater [S7]

medium likelihood advanced $410–$507 installed about 75 minn=65 completed jobs [S7]

the ice maker hums or cycles but no ice drops the ice comes out in one solid block

The whole maker as a unit, and the reason a single ice maker costs more than the refrigerator repair around it: the source's median refrigerator repair is $391 and the ice maker inside it runs $415. A mold heater that no longer releases the cubes produces the block-of-ice symptom, and a maker that cycles without producing anything at all is the assembly. The source's own framing is that this is where replacing the module is cheaper than diagnosing it by the part. Time basis: no published duration, book estimate. S5, the same publisher's 3,471-job ice maker set, prices the same module at a $415 median across 2,091 completed jobs, and its module row alone accounts for 2091 of its 3,471 completed jobs - the most frequent part in that table by an order of magnitude.

S7 prices an ice maker assembly as a completed job at a $446 median with the middle half at $410-507 across 65 repairs; no part-only figure is published

failed ejector or drive motor [S1]

medium likelihood advanced not priced about 60 min

the ice maker hums or cycles but no ice drops

The source's reading of a maker that hums or cycles with nothing coming out: the mold is frozen and the mechanism that pushes the cubes out has failed, so the harvest never completes and the next cycle starts on top of the last. A motor that turns with a stripped gear can also be heard working while nothing moves. Neither of the publisher's ice maker pages prices this part on its own, so the record quotes no figure for it: S5's nearest published row is the auger or dispenser motor at $408 across 47 completed jobs, which is a different motor in a different set, and S7 publishes six part rows, none of them a drive motor.

No cited source publishes this row, so no figure is quoted for it. The row this record once carried here (a drive motor at a $408 median, middle half $358-471, across 43 repairs, credited to S2) is not published on S2, on S7, or on the publisher's other ice-maker pages as measured 2026-09-22: S2 is a cost page with no drive motor row, and the only $408 either page carries is the auger or dispenser motor row on S5, n=47, middle half $349-474, which names a different part in a different set. The record therefore states the gap rather than keeping an unverifiable number

control board not commanding the harvest cycle [S7]

low likelihood advanced $306–$703 installed about 90 minn=35 completed jobs [S7]

it made ice yesterday and nothing today the ice maker hums or cycles but no ice drops

This is the second widest spread in the source's panel, after only the compressor at $277 to $1,014. A board that stops calling for a fill or a harvest leaves a maker that looks dead while every mechanical part in it is serviceable, and the same board is what a technician ends up replacing after the valve, the motor and the filter have all tested good. The band runs from below the cost of the assembly to well above it, so this is the diagnosis that decides whether the refrigerator is worth keeping. S5 prices the same board at $472 across 35 completed jobs, agreeing with S7's median to the dollar, and its board row is the dearest row in that table.

S7 prices a control board as a completed job at a $472 median with the middle half at $306-703 across 35 repairs, the second widest band in its table, after only the compressor at $277 to $1,014; no part-only figure is published

compressor or sealed system fault behind a warm freezer [S3]

low likelihood pro $466–$1,200 installed about 240 minn=26 completed jobs [S7]

the water dispenser works but the ice maker does not there is ice but far less than there used to be

Not an ice maker fault at all, and the one that turns a no-ice complaint into a refrigerator decision: if the freezer is warm rather than merely not cold enough, if the food is softening at the back, or if the compressor runs continuously without cooling, the ice maker stopped because there is no cold. S7's median for a compressor is far below S3's 2026 installed band, and the spread across S7's own 26 jobs is $277 to $1,014, which is the honest picture of a sealed-system repair. Nothing here is a DIY job: it needs refrigerant handling and a vacuum pump. This count is S7's completed-job row; S3 stands as the diagnosis source, not as the source of the number.

S7 and S3 disagree on this one and both figures are shown: S7's completed compressor repairs median $466 with the middle half at $277-1,014 across 26 jobs, while S3 prices a compressor repair at $700-1,200 installed

Repair or replace?

The verdict

Spend the ten minutes on the four free causes first, because four of every ten visits for this symptom end without a part being fitted. If a part is the answer, repair almost always wins: $409 for the valve and $446 for the assembly (S7) are both under the price of the cheapest refrigerator that would replace this one, and the failed ejector or drive motor carries no quoted price at all, because neither cited page publishes that row. The compressor is the exception, and so is a second fault on a unit past eight years - that is where S3's half-of-new-price rule and S1's age lines point at replacement instead. [S1]

  • Typical completed repair: $297–$489 [S1] — n=183 completed jobs [S4]
  • Ice maker module, from a second published dataset: $475 median, middle half $430–$597 [S6] — n=23 completed jobs [S6]
  • Comparable new unit: $700–$3,200 [S3]
  • Planning life used for the decision: 8 years

Six samples sit behind these figures, and each one is named. The headline band comes from the first: 1,070 no-ice service visits at a $395 median with the middle half at $297-489. The second is the same publisher's ice maker cost page, and it contradicts itself about its own size: its H1 asks for 2,153 jobs while its body and its published table say 2,128 completed repairs, which quote a $415 median with the middle half at $340-514 - the record does not choose between the page's two counts and does not treat the panel as a clean second opinion, which is why the band here is the symptom-level one rather than the part-level one. The count printed beside the decision figures is the third, and it is neither of those: an appliance-wide repair calculator whose ice maker row is a $429 median with the middle half at $330-659 across 183 completed jobs. The fourth, and by far the largest, is S5, and it is named beside the cause counts instead: 3,471 completed ice maker jobs whose no-ice row is a $418 median across 262 completed jobs, whose module row alone accounts for 2,091 of them, and which splits into 3,281 residential and 139 commercial jobs at $415 and $427, with middle halves of $340-508 and $328-795. The fifth is the same publisher's component parts page, and it is a part-level cut of a different set again: S6 prices a refrigerator ice maker module at a $475 median with the middle half at $430-597 across 23 completed jobs, in a 5,180-job refrigerator table whose figures are stated to be full tickets - component, labour and the service call together - rather than part prices, and whose components are reported only where at least fifteen replacements support them. A sixth sample stands behind the cause rows rather than the headline band: S7, the publisher's separate ice machine page, is a $414 median with the middle half at $339-512 across 2,170 completed repairs, and its six-row parts table and three-row symptom table are where the part and symptom figures now cited to S7 are actually published. Each of the six samples is read on its own; no number on this page adds one to another, and no figure on this page is averaged across them either. The 198 that the four S7 cause rows add up to is a subset of the 2,170-job S7 panel and is never a total; the 82 on the filter cause is S5's 3,471-job set, a separate dataset that stands beside the S7 rows rather than being merged with them; Because the pages that carry them have been re-measured, the rows are now cited to the page each one is actually published on: the assembly, the valve, the board and the compressor to S7, whose 2,170-job panel holds all four, and the module to S5, whose 3,471-job table does. No row is credited to a page that does not publish it, and the drive motor row the record once kept here is gone because no page publishes it.

The comparison is not $415 against a refrigerator, it is $415 against $700 for a top-freezer and against $1,600-3,200 for the French door most of these ice makers live in (S3's 2026 unit prices), before delivery and haul-away, which no cited source prices separately. That gap is why a valve or an assembly is repaired at almost any age and why the sealed-system fault is the one that ends a refrigerator's life.

S3's repair-or-replace rule is the half-of-new-price test past eight years, and S1's own replacement section works from eight and twelve year lines for refrigerators; the ice maker module inside a working refrigerator is a part with its own life, not a reason to replace the cabinet

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shutoff arm or ice level sensor stuck in the off position [S1]

high likelihood easy no part needed about 5 min

it made ice yesterday and nothing today there is ice but far less than there used to be

The single most valuable five minutes on this page, and the reason the source's headline statistic is what it is: roughly four of every ten service visits for no ice end with no part replaced at all, because the fault was a raised shutoff arm, a warm freezer, a clogged filter or a frozen fill tube. The arm is lifted by a bag of frozen food pushed to the back, by a hand reaching past it, or by ice that piled up and pushed it. The source calls it the first thing to rule out before booking anything.

freezer warm enough for food but too warm for the ice maker [S1]

high likelihood easy no part needed about 10 min

it made ice yesterday and nothing today the water dispenser works but the ice maker does not

The source's own tell: the compartment feels cold and everything in it is frozen, and still no ice, because the ice maker thermostat wants a colder setpoint than food needs. An ice maker produces nothing until the freezer is at temperature, so a door left ajar, a blocked vent or a setpoint nudged during cleaning is enough. Check the actual setting and give the machine several hours after any change before deciding a part has failed. S5 puts the defrost and evaporator end of the same symptom at a $415 median across 86 completed jobs, which is the technician version of this check rather than a part an owner buys. A failed thermostat or sensor is the part in that chain, and S2 prices it at a $449 median across 18 completed jobs, its thermostat or sensor row.

clogged or exhausted water filter [S1]

medium likelihood easy $312–$577 installed about 10 minn=82 completed jobs [S5]

the water dispenser works but the ice maker does not there is ice but far less than there used to be

A filter at the end of its life starves the ice maker of flow while still dribbling enough water for the dispenser to look normal, which is exactly how a no-ice complaint with a working dispenser is produced. It is one of the four causes in the source's four-in-ten free-fix group, and the tell is a filter that is past its interval or a dispenser flow that has gone visibly slow. The part is inexpensive and the job is a twist-and-click on most models, which is why the $419 completed-job median here is a labour figure rather than a parts figure. The second named band for the same part is S5's, a $439 median across 82 completed jobs, the second dearest row in that table behind only the control board, and the count carried beside this cause. This count is S5's completed-job row; S1 stands as the diagnosis source, not as the source of the number.

S7 prices a water-filter replacement as a completed job at a $419 median with the middle half at $312-577 across 28 repairs, which is the figure used here; the filter itself is a consumable no cited source prices separately. S5, the publisher's larger ice maker set, prices filter and housing work at a $439 median, the second dearest of its routine part rows, after only the control board at $472, and $46 above the cheapest row in that table, S5's frozen fill tube or water line at $393

What each fix costs

CauseCostTimeDIY?
shutoff arm or ice level sensor stuck in the off positionno part needed5 mineasy
freezer warm enough for food but too warm for the ice makerno part needed10 mineasy
frozen fill tubeno part needed60 minmoderate
failed ejector or drive motornot priced60 minadvanced
control board not commanding the harvest cycle$306–$703 installed90 minadvanced
clogged or exhausted water filter$312–$577 installed10 mineasy
failed water inlet valve$357–$521 installed60 minadvanced
failed ice maker assembly or mold heater$410–$507 installed75 minadvanced
compressor or sealed system fault behind a warm freezer$466–$1,200 installed240 minpro

A technician visit starts with a diagnostic fee of $99 [S1]. Completed repairs run $297–$489 [S1].

Sources

  1. [S1] Bozmanfix (medians from completed work orders; page updated September 2026) (2026-09). the $395 median across 1,070 no-ice service visits with the middle half at $297-489, the finding that roughly four in ten of those visits ended with no part replaced (raised shutoff arm, warm freezer, clogged filter, frozen fill tube), the symptom-to-cause matching (made ice yesterday and nothing today, cold freezer with no ice, humming without production, a maker that will not eject, a maker that will not stop filling), the ten-minute self-check, the $99 credited diagnostic and the 90-day warranty
  2. [S2] Bozmanfix (the publisher's ice maker cost page; measured 2026-09-22) (2026-09). the page as this record's own measurement of 2026-09-22 finds it: the median of $415 with the middle half of jobs between $340 and $514, published against the page's own 2,128 count and not against its H1's 2,153 (the record chooses neither), the parts table with its job counts (ice maker module $415 n=2,091, auger motor or ejector gears $396 n=13, defrost heater or timer $414 n=71, water inlet valve $428 n=69, evaporator or condenser fan $432 n=60, water filter replaced at the visit $440 n=81, thermostat or sensor $449 n=18, control board $473 n=32), the four appliance-level rows of the priced set (ice maker $415 n=2,128, freezer $385 n=2,272, cooktop $365 n=245, dryer $351 n=4,223) and the $99 diagnostic. The page contradicts itself about its own size and no figure on this page is used for one: its H1 reads 'Real Prices From 2,153 Jobs' while its title, meta description, body ('2,128 completed ice maker repairs measured', 'measured on 2,128 completed repairs') and published table all say 2,128. The record states both counts and does not choose between them, and none of the four part-level rows this record's causes once carried (water inlet valve $409 n=72, ice maker assembly $446 n=65, control board $472 n=35, drive motor $408 n=43) is published on this page, which is why those rows are now cited to S7
  3. [S3] FlexFul Appliance Repair (Chicagoland) (2026). 2026 installed prices for the sealed-system end of the comparison (compressor $700-1,200, leak repair $400-900), new unit prices ($700-1,100 top-freezer, $1,600-3,200 French door), the $80-140 diagnostic band and the half-of-new-price replacement rule past eight years
  4. [S4] Bozmanfix (appliance repair cost calculator, built on 15,957 completed repairs out of 65,924 service visits; published September 2026) (2026-09). the ice maker row - a $429 median with the middle half at $330-659 across 183 completed jobs, part, labour and the $99 service call together - and the calculator's methodology: completed jobs invoiced above $200 so that a part was fitted, a minimum published cell of 25 jobs, and cells dropped rather than published where the upper quartile exceeds the lower by more than two and a half times. The page's separate ice maker assembly part row (a $412 median across 899 jobs) is a different cut of the same dataset and is not used here
  5. [S5] Bozmanfix (medians of 3,471 completed ice maker jobs from its own service records; page published 2026) (2026-09). the median of $415 across 3471 completed ice maker jobs with most jobs falling between $340 and $516, the symptom split with job counts (dispenser problems $392 n=127, frozen over iced up or leaking into the tray $395 n=285, no ice at all $418 n=262), the part table with job counts (frozen fill tube or water line $393 n=42, door or dispenser assembly $396 n=204, auger or dispenser motor $408 n=47, defrost or evaporator work $415 n=86, ice maker assembly or module $415 n=2091, water inlet valve $417 n=71, water filter and housing $439 n=82, control board $472 n=35), the residential and commercial split (3281 residential jobs at a $415 median with the middle half at $340-508 against 139 commercial jobs at $427 with the middle half at $328-795), the publisher's own reading that 2091 of the repairs were the assembly or module itself - far more than every other cause combined, because manufacturers do not sell the pieces inside the sealed housing separately, the brand medians with job counts (LG $456 n=45, Samsung $441 n=251, KitchenAid $432 n=33, GE $415 n=111, Frigidaire $392 n=132, Whirlpool $384 n=213), the $1200 to $2500 price of a comparable refrigerator, the $99 diagnostic that is applied to the repair when the work is approved, the invoice floor of $200 above which a part was fitted, and the symptom-to-cause matching the page publishes (no ice with a working dispenser points downstream at the module or a frozen fill tube, no ice with no dispenser water points upstream at the inlet valve or the supply, hollow cubes from short fills, ice in the bin that will not dispense points at the auger or its motor, and a machine that cycles constantly and floods points at the shutoff arm or the fill sensor)
  6. [S6] Bozmanfix (46 components priced across 29,315 completed repairs, every row published with its own job count; page published August 2026) (2026-08). the ice maker module band quoted beside the decision figures: a $475 median with the middle half at $430-597 across 23 completed replacements, inside the page's refrigerator table, whose own all-repairs row is a $391 median with the middle half at $317-500 across 5,180 completed jobs (which is the 5,180 behind this source's own denominator) and whose other rows used nowhere on this page include the water inlet valve at $402 across 73 jobs and the dispenser assembly at $399 across 188; the page publishes 46 component rows across 29,315 completed repairs, its method reports a component only where at least fifteen replacements support it, it states that every figure is the full ticket - component, labour and the service call together - rather than a part price, and it states that the component counts come from technician job notes and are therefore the jobs the publisher can confidently attribute rather than a complete inventory of what was fitted. It carries no separate ice maker table: on a refrigerator the ice maker appears as this one module row
  7. [S7] Bozmanfix (medians across 2,170 completed ice machine repairs, measured 2026-09-22) (2026-09). the publisher's separate ice machine page, and the page that actually publishes the part-level and symptom-level rows this record's causes rest on: a $414 median with the middle half of jobs between $339 and $512 across 2,170 completed repairs, and commercial ice work at a $422 median across 102 commercial jobs. The parts table with its middle half and job counts: ice maker assembly $446 [$410-507] n=65, water inlet valve $409 [$357-521] n=72, control board $472 [$306-703] n=35, water filter at the visit $419 [$312-577] n=28, compressor $466 [$277-1014] n=26, door gasket $570 [$360-729] n=17. The symptom table with job counts: leaking water $392 n=246, making no ice $417 n=241, making noise $452 n=92. The page states its own limit - 'Parts we replace too rarely to speak about honestly are left out rather than estimated.' It publishes a six-row parts table only, so the auger, defrost, fan and thermostat rows are not available from it, and it publishes no drive motor row at $408 n=43; the publisher's other ice maker page (S5) carries an auger or dispenser motor at $408 with n=47 and the middle half at $349-474, which is the row the record's drive motor cause once costed as n=43

Last verified: 2026-09-22. Prices are US market figures from the sources above; your quote may differ.

About this page

Built from a fact record, not from a template: every number above is tied to one of the sources and the record is re-checked against them. Editorial choices (which symptom leads, which cause is the single tell) are kept in a separate block so the facts stay auditable.

Quick answers

How much does it cost to fix a refrigerator with this problem?

Completed repairs run $297–$489 according to the sources cited on this page, after a diagnostic fee of $99.

How long does a refrigerator last?

The decision rule used on this page works from a planning life of 8 years.

Repair or replace?

Spend the ten minutes on the four free causes first, because four of every ten visits for this symptom end without a part being fitted. If a part is the answer, repair almost always wins: $409 for the valve and $446 for the assembly (S7) are both under the price of the cheapest refrigerator that would replace this one, and the failed ejector or drive motor carries no quoted price at all, because neither cited page publishes that row. The compressor is the exception, and so is a second fault on a unit past eight years - that is where S3's half-of-new-price rule and S1's age lines point at replacement instead.